I Love Speed Skating ships to customers worldwide with a reliable network of carriers. The rate for shipping will be displayed at checkout and is based on both the country and the order size.
IMPORT TAXES, DUTIES and TARIFFS
Our prices do not include taxes. Provincial taxes, GST and/or HST will be added to your items in the cart if we are shipping to a Canadian address. If you live outside of Canada, your country’s applicable taxes and duties will be charged in-country upon receipt of your order. US customers may also be charged Tariffs, charged upon receipt. Wherein import tax and duties and tariffs are charged on a shipment, please note that it is the sole responsibility of the customer to pay those taxes, duties and tariffs and handle all aspects of importation. I Love Speed Skating does not assist with tax and duty payment or with coordinating with the customs department in the destination country.
Wherein a customer chooses not to pay tax, duties or tariffs or rejects their package, resulting in the package being abandoned by the carrier, please kindly note that I Love Speed Skating will not refund the order. Similarly, if the package is returned to sender because a customer refused to pay tax, duties or tariffs, we will deduct all shipping costs from any refund issued.
TRACKING AND DELIVERY
Our carriers offer reliable and timely tracking services. You should receive a shipping confirmation and tracking number from our shipping provider, Clickship. If you do not receive it, feel free to email us and we can provide it.
It is the customer’s responsibility to provide an accurate and secure address where the shipment can be delivered without complications. Moreover, it is also the customer’s responsibility to track their order, make arrangements for its delivery, and be present to accept the package, if needed. When an order is “Returned to Sender”, we deduct the return shipping costs from the order and refund the balance. As a small business, we rely on customers to be responsible, track their order, and make themselves available to accept delivery if that is required. Thank you for your understanding!
SPECIAL SHIPPING INSTRUCTIONS
If you wish to include specific shipping instructions, please email us prior to placing your order, and we will do our best to accommodate those instructions.